Shipping Policy
WoodCrafters delivers throughout South Africa.
Processing Time
Our products are handcrafted.
Standard manufacturing time is approximately 20 working days before dispatch.
Shipping Costs
Shipping charges are calculated according to:
Product size
Product weight
Delivery destination
Shipping costs will be confirmed before your order is dispatched where applicable.
Delivery
Delivery is handled by reputable courier companies.
Once shipped, customers will receive tracking details whenever available.
Delivery Delays
WoodCrafters cannot be held responsible for delays caused by:
Courier companies
Severe weather
Public holidays
Industrial action
Events beyond our control
Damaged Deliveries
Please inspect your order immediately.
Any transport damage must be reported within 48 hours together with photographs.